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Creating an email alias

NetNation is currently implementing changes to shared hosting plans that affect email and account types. Details and instructions for completing various tasks vary depending upon when you set up your account and/or whether your migration to the new system has been completed. To determine your current status, log in to AccountManager and select Email. The Email main page indicates whether you are currently on the Advanced Mail Service or Standard Mail Service.

Please refer to the appropriate instructions below:

Advanced Mail Service
Standard Mail Service (Note: NetNation is in the process of migrating customers to the Advanced Mail Service. Information regarding migration will be provided to you shortly within AccountManager.)


Advanced Mail Service

An email alias is an email address for which there is no corresponding user account. There are a number of reasons you may want to use email aliases. For example, you may want to post email addresses on your site that are really destined for someone's personal email account, which you don't want to publish. You could also create addresses such as "information@sampledomain.com" or "Webmaster@sampledomain.com" and have all the messages sent to those addresses delivered to a "real" account.

When you create an email alias, you must associate some action with it, such as forwarding it to another address. You can create an unlimited number of email aliases.

Although an autoresponder is a type of email alias, it is covered in a separate section. For details, see Creating an autoresponder.


To create an email alias:

  1. In AccountManager, click Email. The Email Management page appears.
  2. In the Email Addresses box, click the link to create a new address. The Create Email Address page appears.
  3. Enter the address you want to create.
  4. Select one of the following options:

    - Deliver
    - Forward
    - Delete
    - Bounce
    - Mailing List

    For detailed descriptions of these actions, see Creating and managing email addresses.
  5. Click Add Action.
  6. If you selected Mailing List, the Mailing List page appears. Select the mailing list to which you want messages delivered, and then click Forward to Mailing List.

Standard Mail Service

An email alias is an email address for which there is no corresponding POP/user account. There are a number of reasons you may want to use email aliases. For example, you may want to post email addresses on your site that are really destined for someone's personal email account, which you don't want to publish. You could also create addresses such as "information@sampledomain.com" or "Webmaster@sampledomain.com" and have all the messages sent to those addresses delivered to a "real" account.

Email aliases are also useful if the email address you want to use is already taken. For example, you might find that when you try to create a POP email account named "john" that that name is already in use on your server. You can get around this by setting up the email account as "john99" and then creating an email alias of "john" that is delivered to "john99." John can use "john@yourdomain.com" as his email address.

When you create an email alias, you must associate some action with it, such as forwarding it to another address. You can create an unlimited number of email aliases.

Although an autoresponder is a type of email alias, it is covered in a separate section. For details, see Creating an autoresponder.


To create an email alias:

  1. In AccountManager, click Email. The Email Management page appears.
  2. In the Email Addresses box, click the link to create a new address. The Create Email Address page appears.
  3. Enter the address you want to create.
  4. Select one of the following options:

    - Deliver
    - Forward
    - Nobody
    - Bounce
    - Mailing List

    For detailed descriptions of these actions, see Creating and managing email addresses.
  5. Click Add Action.
  6. If you selected Mailing List, the Mailing List page appears. Select the mailing list to which you want messages delivered, and then click Forward to Mailing List.

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