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Creating and managing email addresses

NetNation is currently implementing changes to shared hosting plans that affect email and account types. Details and instructions for completing various tasks vary depending upon when you set up your account and/or whether your migration to the new system has been completed. To determine your current status, log in to AccountManager and select Email. The Email main page indicates whether you are currently on the Advanced Mail Service or Standard Mail Service.

Please refer to the appropriate instructions below:

Advanced Mail Service
Standard Mail Service (Note: NetNation is in the process of migrating customers to the Advanced Mail Service. Information regarding migration will be provided to you shortly within AccountManager.)


Advanced Mail Service

There are three basic types of email addresses:

AccountManager's Email section makes it easy for you to create any number of email addresses and to associate different actions with them. For example, you can specify that all messages sent to a certain email alia should be automatically forwarded to a different email address or you can specify that a predefined "form" email be sent in reply to all incoming messages to a certain email address.

Although you can create an unlimited number of email aliases, your plan limits the number of actual email accounts you can create, as are tied to the number of user (Advanced Mail) accounts included with your plan. Check the Plan Info section of AccountManager for the number of accounts included with your plan or contact support@netnation.com..


The following table lists and describes the different actions that can be associated with an email address. The types of address you can apply these to vary.

Action
Description
New Account
Creates a new Advanced Mail user account and the corresponding email address. The number of Advanced Mail user accounts you can set up is determined by your hosting plan. Applies only to email accounts.
Autoresponder
Enables you to compose a predefined message that will automatically be sent in response to all incoming messages to this address. When you specify this action, you can also select one of the actions listed below to associate with the email address. Applies only to email aliases.
Deliver
Enables you to specify the internal email address (address@yourdomain.com) to which email messages sent to this address will be delivered. You can select from any of your existing POP email accounts. Does not apply to the predefined "nobody" address or to email addresses that correspond to an Advanced Mail user account.
Forward
Enables you to specify the external email address (an email server other than NetNation's) to which email messages sent to this address will be delivered. Does not apply to the predefined "nobody" address or to email addresses that correspond to an Advanced Mail user account.
Delete
Automatically deletes all incoming emails to this address before they can be delivered to your mail box. Senders will not know that their email messages have been deleted. Applies only to email aliases.
Bounce
Automatically returns all incoming emails to this address to the sender as if they were undeliverable. Applies only to email aliases.
Mailing List
Enables you to forward all incoming email to this address to one of your previously defined mail lists. For information on creating and using mailing lists, see Working with MailMan Mailing Lists. Does not apply to the predefined "nobody" address or to email addresses that correspond to an Advanced Mail user account.


Standard Mail Service

There are two basic types of email addresses:

AccountManager's Email section enables you to distinguish between the two different types of address. Addresses associated with an account are hyperlinked so that you can easily open the mail box. Email aliases are not hyperlinked.

Regardless of which type of email address you are creating, you can associate an "action" with that address. For example, you can specify that all messages sent to a certain email address should be automatically forwarded to a different email address or you can specify that a predefined "form" email be sent in reply to all incoming messages to a certain email address.

AccountManager's Email section makes it easy for you to create any number of email addresses and to associate actions with them.

Although you can create an unlimited number of email aliases, your plan limits the number of actual POP user accounts you can create. Check the Plan Info section of AccountManager for the number of accounts included with your plan or contact support@netnation.com.


The following table lists and describes the different actions that can be associated with an email address.

Action
Description
New Account
Creates a new POP user account and the corresponding email address. The number of POP user accounts you can set up is determined by your hosting plan. When you specify this action, you can also select one of the actions listed below to associate with the email address.
Autoresponder
Enables you to compose a predefined message that will automatically be sent in response to all incoming messages to this address. When you specify this action, you can also select one of the actions listed below to associate with the email address.
Deliver
Enables you to specify the internal email address (address@yourdomain.com) to which email messages sent to this address will be delivered. You can select from any of your existing POP email accounts.
Forward
Enables you to specify the external email address (an email server other than NetNation's) to which email messages sent to this address will be delivered.
Nobody
Automatically deletes all incoming emails to this address before they can be delivered to your mail box. Senders will not know that their email messages have been deleted.
Bounce
Automatically returns all incoming emails to this address to the sender as if they were undeliverable.
Mailing List
Enables you to forward all incoming email to this address to one of your previously defined mail lists. For information on creating and using mailing lists, see Working with MailMan Mailing Lists.


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